Promotion Terms & Conditions. 1. PromoterThe promoter of this giveaway is phil&teds®, a brand of phil&teds most excellent buggy company limited, headquartered at 102-112 Daniell Street, Newtown, Wellington, New Zealand, referred to herein as “the Pro

<h2 id="isPasted">USA - Independence Day 20% off sale</h2><p><strong>Promotion Terms &amp; Conditions</strong></p><ol><li><strong>Eligibility</strong>: This promotion applies to purchases made from au.mountainbuggy.com and authorised retailers between <strong>July 03 2025 and June 07 2025</strong>(inclusive).<ol><li><strong>Qualifying products:</strong>all full priced products in stock and able to be purchased on us.philandteds.com, not already included in any other offer are eligible to 20% off when added to the shopping cart.</li><li><strong>phil&amp;teds reserve the right to adjust eligible products at any time.</strong></li></ol></li></ol><h2 id><br></h2><h2 id="philteds-lobster-giveaway--terms--conditions">phil&amp;teds&#xAE; lobster&#x2122; Giveaway &#x2013; Terms &amp; Conditions</h2><p><strong>1. Promoter</strong><br>The promoter of this giveaway is phil&amp;teds&#xAE;, a brand of phil&amp;teds most excellent buggy company limited, headquartered at 102-112 Daniell Street, Newtown, Wellington, New Zealand, referred to herein as &#x201C;the Promoter&#x201D;.</p><p><strong>3. How to Enter</strong><br>To enter, individuals must sign up to the phil&amp;teds&#xAE; mailing list via the official website sign-up form between 1 June and 30 June 2025 (inclusive). Only one entry per person/email address is permitted and is valid for new signups only.</p><p><strong>4. Promotional Period</strong><br>The giveaway runs from 12:00 AM (NZST) on 1 June 2025 to 11:59 PM (NZST) on 30 June 2025. Entries received after this time will not be valid.</p><p><strong>5. Prizes</strong><br>There are ten (10) phil&amp;teds&#xAE; lobster&#x2122; portable highchairs to be won globally. Each prize has an approximate retail value of approximately NZD$169.99, depending on the winner&#x2019;s country. Prizes are not exchangeable, refundable, or redeemable for cash. The Promoter reserves the right to substitute any prize with a product of equal or greater value if required.</p><p><strong>6. Winner Selection and Notification</strong><br>Winners will be selected at random from all eligible entries on 1 July 2025. Winners will be notified by email using the contact information provided upon entry. If a winner does not respond within 7 calendar days of initial contact, the Promoter reserves the right to select an alternative winner.</p><p><strong>7. Data Protection and Privacy</strong><br>By entering, participants consent to the processing of their personal data by the Promoter solely for the purpose of managing the giveaway and future phil&amp;teds&#xAE; marketing communications. Data will be stored securely and not shared with third parties, and participants can unsubscribe at any time.</p><p>US (CCPA/FTC): By entering, entrants agree to receive marketing emails from the Promoter. Personal data will be used only for internal promotional purposes, in accordance with our <a href="https://philandteds-nz-copy-copy.gorgias.help/en-US/terms-and-conditions-us-2382601" title="phil&amp;teds canada privacy policy" style=" text-decoration: underline;">Privacy Policy</a>. Entrants can opt out at any time via unsubscribe links in email communications.</p><p><strong>8. Limitation of Liability</strong><br>The Promoter will not be liable for any loss, damage, or injury resulting from participation in the promotion or from the acceptance or use of any prize. The Promoter accepts no responsibility for late, lost, or incomplete entries due to technical failures or other issues beyond its control.</p>

Terms & Conditions US

phil&teds takes product safety and safe use seriously.  We take the utmost care in designing products to meet or exceed safety standards all over the world. We are extremely proud of our safety record, and our proactive approach to product management

<p id="isPasted">phil&amp;teds takes product safety and safe use seriously. &#xA0;We take the utmost care in designing products to meet or exceed safety standards all over the world. We are extremely proud of our safety record, and our proactive approach to product management. Sometimes, new concerns arise outside the testing and production framework that require immediate attention. We are proud to make positive, pro-active product improvement measures and if we consider it necessary, then we will recall a product. &#xA0;This is a good thing. &#xA0;Most recalls are &quot;to repair&quot;, so most likely if we recall a product, you need simply register online &amp; be sent the new part, for you to fit in your home. &#xA0;We know that your convenience &amp; continued use of the product is important.</p><p>At phil&amp;teds safety comes first that&apos;s why we pride ourselves on attaining relevant standards for all our products and keeping up to date with legislation in all our markets. The main worldwide recognised standards are the British/European (BSEN), Australian/New Zealand (AS/NZS) and American (ASTM). It is quite a challenge for us to meet or exceed product safety standards in all 50 countries that we operate in. &#xA0;</p><p>The following products have required such action:</p><table border="0" cellpadding="2" cellspacing="0" summary="Patents" style="width: 100%;"><thead><tr><th valign="top" style="text-align: left; width: 19.6548%;"><div><span style="font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px;">Date</span></div></th><th valign="top" style="text-align: left; width: 64.8609%;">Product</th><th valign="top" style="text-align: left; width: 15.5452%;">Type</th></tr><tr><th scope="col" valign="top" style="width: 19.6548%;"><br></th><th scope="col" valign="top" style="width: 64.8609%;">&#xA0;</th><th scope="col" valign="top" style="width: 15.5452%;">&#xA0;</th></tr></thead><tbody><tr><td valign="top" style="width: 19.6548%;"><div><span style="font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px;">18-05-2016</span></div></td><td valign="top" style="width: 64.8609%;"><div><span style="font-size: 14px;"><a href="/pages/dash-v5-frame-recall-to-replace" style="font-family: -apple-system, BlinkMacSystemFont, &apos;San Francisco&apos;, &apos;Segoe UI&apos;, Roboto, &apos;Helvetica Neue&apos;, sans-serif;">Dash v5 - free frame replacement</a></span></div></td><td valign="top" style="width: 15.5452%;"><div><span style="font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px;">Frame swap</span></div><div><span style="font-size: 14px;"><br></span></div></td></tr></tbody></table><p><span style="font-size: 14px;">&#xA0;</span><span style="font-size: 14px;">&#xA0;</span></p><p><span style="font-size: 14px;">Please note: for product upgrades &amp; recall information relating to regions outside the US, please click the&#xA0;appropriate link&#xA0;below.</span></p><p><span style="font-size: 14px;"><br>Select your region:<br><a href="https://au.philandteds.com/pages/product-upgrades-recalls">AUS</a>&#xA0; - &#xA0;<a href="https://nz.philandteds.com/pages/product-upgrades-recalls">NZL</a>&#xA0; - &#xA0;<a href="https://eu.philandteds.com/pages/product-upgrades-recalls">EUR</a>&#xA0; - &#xA0;<a href="https://uk.philandteds.com/pages/product-upgrades-recalls">UK</a>&#xA0; - &#xA0;<a href="https://ca.philandteds.com/pages/product-upgrades-recalls">CAN</a></span></p>

product safety & recalls US

if you cant' find a solution using our help centre or live chat, feel free to contact us via this form

phil&teds United States

Migration Pages

I'm having trouble logging in

Delivery time frames and shipping costs

what is your returns policy?

what is your warranty policy?

how long is my product covered under warranty?

My Account & Orders

the rear wheel on my dash v5 or voyager v1 is clicking

my phil&teds inline stroller hinge seems jammed on one side

my double kit foot rest isn't locking in place

my inline buggy bumper bar comes off the frame when folding

Frame p&t 3w v6 inline footplate loose or broken

To what PSI or pressure should I inflate my buggy tyres to?

unsure which stroller you have?

the brake on my go stroller is not working properly

my voyager seems a little harder to steer than usual

how do I replace an inner tube or tyre

the rear wheels on my buggy are not in staying in locked in the frame

there is a squeak coming from the front wheel or springs on my buggy

how do I repair a puncture?

how do I remove and attach my parcel tray

push

can I remove the lobster fabric for cleaning or replacement?

the clamp pads on my lobster™ highchair need replacing

feed

how do I inflate the traveller air mattress?

sleep

how do i fit my escape™ carrier properly for me?

carry

bath

my caddy appears lopsided or does not hang straight on the buggy

travel bag padlock setup instructions

adapt

shopping with us

How will I know if my order is confirmed?

Can I cancel or change my order even after it has been confirmed?

My order hasn't arrived. Who should I contact?

Can I backorder a product that's not in stock?

What is your company registration number?

Your site seems to be displaying incorrect information?

Gift cards

Payment Options

How long will my product be covered under warranty and what would I do if I had a problem with my product?